Customer Service Policy

Policy Statement

Customer service is a top priority of Online4Sale. All of our customers will be treated promptly and respectfully without regard to age, gender, sexual orientation, race, ethnicity, disability, language proficiency, social or economic status.

Regulations

• Staff members are responsible for providing the best customer service possible and are empowered to make decisions that will ensure the best experience for each customer.
• When answering the phone/responding to email, staff member will identify him or her self. 
• Staff members will assist customers on a first come, first served basis to the extent possible without infringing on the product(s) or service(s) needs of other customers.
• Staff members will ensure successful shopping experiences by assisting customers with Online4Sale’s resources.
• A customer with complaints about the product(s) or service(s) received or about Online4Sale's policies shall be responded timely and that issues shall be resolved satisfactorily up to that customer's expectations.
  

Updated: October, 2020